- 124/7 support via our ASIAL Grade A1 Alarm Receiving Centre (ARC)
- 2IP67 water and dustproof rating
- 3Alerts activated by button press, lanyard pull, or fall
- 1Discreet ID card holder
- 2Operates on both Telstra and Optus sims
- 3Yellow Voice alert with indoor verbal GPS recording
- 4Our Australian-owned ASIAL-certified Grade A1 Alarm Receiving Centre is operated in-house, 24/7 for constant access to support
- 5All data received is securely stored in Australia in accordance with data sovereignty legislation
- 6We offer complimentary online training for all clients
A 3-second button press, a pull of the lanyard, or a drop of the device
An alert will be raised to our Alarm Receiving Centre (ARC)
The operator reviews device information and assesses the situation by listening for signs of distress or violence
If deemed necessary, emergency services are dispatched to your GPS location
All audio captured during the alert is recorded at the Alarm Receiving Centre and can be released if requested by the Police
Simultaneously, the device communicates with GPS to determine and relay the user's location during the alert
our impact
Protecting Australian workers
Julian, the CEO of an International Security Consulting Firm recommends this capability to his clients who put the duty of care and security of personnel at a premium. – Julian is a leading expert in electronics security leads the Government Advisory Board for the ACSP and is chairman of the Building Services Contractors Association of Australia (BSCAA – Security Division).
Julian Claxton • CEO, Jayde Consulting
Client testimonial
SafeTCard is working with the Luke Batty Foundation on the Never Alone Campaign to tackle family violence in Australia.
We will stand with the women and children affected by family violence so that they are supported in the community and have a powerful voice in the corridors of power. Never Alone will build a groundswell of support for victims that will make it impossible for family violence to be ignored any longer. We will not tiptoe around the issue of family violence.
Luke Batty Foundation
Case study
The National Security Director for Thales in Australia and Chair of the Australasian Council of Security Professionals (ACSP), said that it was the type of solution that would help him sleep better at night to know that the situation and safety of his deployed staff could be readily determined and located, should they be at risk. Jason has over 30 Years of experience in Government and Corporate Security.
Jason Brown • National Security Director, Thales Australia
Client testimonial
our impact
Protecting Australian workers
Julian, the CEO of an International Security Consulting Firm recommends this capability to his clients who put the duty of care and security of personnel at a premium. – Julian is a leading expert in electronics security leads the Government Advisory Board for the ACSP and is chairman of the Building Services Contractors Association of Australia (BSCAA – Security Division).
Julian Claxton • CEO, Jayde Consulting
Client testimonial
SafeTCard is working with the Luke Batty Foundation on the Never Alone Campaign to tackle family violence in Australia.
We will stand with the women and children affected by family violence so that they are supported in the community and have a powerful voice in the corridors of power. Never Alone will build a groundswell of support for victims that will make it impossible for family violence to be ignored any longer. We will not tiptoe around the issue of family violence.
Luke Batty Foundation
Case study
The National Security Director for Thales in Australia and Chair of the Australasian Council of Security Professionals (ACSP), said that it was the type of solution that would help him sleep better at night to know that the situation and safety of his deployed staff could be readily determined and located, should they be at risk. Jason has over 30 Years of experience in Government and Corporate Security.
Jason Brown • National Security Director, Thales Australia
Client testimonial
1
Weatherproof, durable, anti-microbial bacteria-repellent devices that last
IP67 water and dustproof rating with microbe-resistant technology
2
Easy to use, discreet design for peace of mind
Bigger screen displaying reception bars, battery life, date, and time with a discreet, ID-style holder
3
Easily activate alert functions in any circumstance
Red alert (button press), rip alert (lanyard pull), and fall alerts
4
Yellow Voice alert
Allows for verbal recording of exact positioning
5
Access training and support, and update your details at any time
Online training, support, and access portal available 24/7
6
Devices are covered in case of technical fault under 12-months
12-month warranty
SafeTCard ID Brochure
The SafeTCard ID provides discreet, simple alert activations for your safety and security.
Download
Products Brochure
Get our latest product brochure with vast range of information on the specification of the product.
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Dynamic Risk Assesment
This page from Safe Work Australia has information and resources on how to manage risk in the healthcare and social assistance industries.
Download
1
What happens when an alert is activated?
A call is made from the SafeTCard device to our 24/7 Alarm Receiving Centre. The operator can access any information associated with the device (e.g. user details, employer, escalation contacts, instructions etc.) by listening to what is occurring in the device’s surroundings. The operator listens, assesses the situation, and responds appropriately, including dispatching emergency services if required. All audio is recorded at the Alarm Receiving Centre and can be released upon Police request. The device will also communicate with GPS for your location*.
*GPS location may not be obtained if the alert is activated indoors, Yellow Voice feature can be used if not at a fixed site.
2
How do I activate an alert?
Alerts can be activated by pressing a button (red alert), pulling the lanyard to release a pin (rip alert), or fall alert, the alert will activate automatically (incapacitation alert).
3
What quality management systems does SafeTCard have in place?
SafeTCard Australia is ISO9001 certified, meeting all high-level Australian and International Government Quality Assurance (QA) requirements.
4
What monitoring do you offer?
SafeTCard lone worker devices are monitored by our AS/NZ Certified Grade A1 24/7 Alarm Receiving Centre (ARC), which is the highest level of certification awarded by Australia’s security peak body, the Australian Security Industry Association Limited (ASIAL). Regular independent audits and certifications maintain our high service standards. Trusted by governments and other high-security organisations, SafeTCard is fully compliant with Government Privacy Laws and Requirements.
5
What kind of ongoing support is available?
SafeTCard offers comprehensive support throughout the life of the contract through our dedicated support team.
6
What training is available?
We offer a learner-directed online training platform which can be accessed at any time. Staff will watch a series of videos and complete activities using their duress alarm device. A SCORM file can also be added to your internal Learning Management Systems.
7
Can SafeTCard devices be shared?
Yes, all security and safety devices can be allocated to individuals or shared. Users can be individual names, titles, or locations.
8
Are staff being tracked?
No, the GPS location attempt only commences on when an alert has been activated on the lone worker alarm.
