Our goal is to ensure the safety and security of lone workers and individuals at risk through innovative, reliable, durable technologies.
1
Agency responsibility for staff wellbeing
SafeTCard products are all equipped with GPS and WiFi location technologies that connect directly back to our ASIAL-certified Grade A1 Alarm Receiving Centre (ARC), adding an additional layer of safety for the user.
2
Working closely with high-stress members of the public
SafeTCard products offer direct two-way communications, allowing for simple check-in and alert-raising processes.
3
Staff supporting those who are vulnerable in the community
SafeTCard devices can provide an added layer of safety for those who work with individuals who are vulnerable in our community.
4
Implementing new services effectively and correctly
SafeTCard offers training for all devices. SafeTCard also offers an App Workforce Management Platform to support the management of teams and individuals using the SafeTCard App.
5
Unexpected health emergencies
The red alert (button press), rip alert (lanyard pull), and incapacitation fall alerts work in tandem to allow users better protection to raise an alert where possible or raise an alert automatically if they are unable.
6
Engaging in external community outreach services and activities
The discreet nature of the SafeTCard devices allows users to activate an alert and communicate their need for support and/or assistance. The audio recording beginning upon the sounding of an alert documents the situation without putting the worker at greater risk.
7
Managing company safety protocols
SafeTCard provides in-depth usage reports to empower businesses with data about their usage.
- 1IP67-certified water and dust-proof for effective outdoor use
- 2Bigger screen displays with reception bars, battery life, date, and time for easy viewing
- 3Anti-microbial mould, mildew and bacteria resistant to keep your device in top condition
- 124/7 Monitoring via Grade A1 Monitoring Centres
- 2IP67-certified waterproof in up to 1m of water
- 3Voice recording, fall detection and two way audio capabilities
An alert is raised from the SafeTCard device to our 24/7 Alarm Receiving Centre (ARC).
The operator identifies on their screen the user information, employer details, and instructions specific to the user.
The operator listens to what is happening in the vicinity of the device and assesses the situation.
The device communicates the GPS and WiFi location of the worker* to the Alarm Receiving Centre (ARC) and the operator.
The operator responds to the situation appropriately and dispatches emergency services if required.
Audio occurring throughout the alert is recorded at the Alarm Receiving Centre and can be released to the Police upon request.
*GPS location fix may not be obtained if the alert is activated indoors, if not at a fixed site, use the Yellow Voice feature.
1
Who should use a lone worker device?
Common examples of jobs where working alone will be a frequent occurrence include:
- Home carers
- Social workers
- Community workers
- Animal carers
- Outreach staff
2
What quality management systems does SafeTCard have in place?
SafeTCard Australia is ISO9001 certified, meeting all Australian and International Government Quality Assurance (QA) requirements.
3
What monitoring do you offer?
SafeTCard devices are monitored by our AS/NZ Certified Grade A1 24/7 Alarm Receiving Centre (ARC), which is the highest level of certification awarded by Australia’s security peak body, the Australian Security Industry Association Limited (ASIAL). Regular independent audits and certifications maintain our high service standards. Trusted by governments and other high-security organisations, SafeTCard is fully compliant with Government Privacy Laws and Requirements.
