We exist to help keep people safe.
First in Australia, SafeTCard is still leading the market since 2010: we offer accredited comprehensive risk control solutions that combine advanced technology with continuous support. With the only ASIAL certified Grate A1 Alarm Receiving Centre dedicated to Lone Workers located in Australia, we offer unparalleled protection and peace of mind.
We exist to help keep people safe.
30 August 2010
The beginning
After 40 years in the security industry, founder Bob Hoult met the developer of the first lone worker device in the UK. Recognising its potential to revolutionise safety for Australian lone workers, Bob and his wife Coral were inspired to bring this groundbreaking technology to Australia, marking the start of SafeTCard.
2010
First lone worker device in Australia
SafeTCard introduced Australia's first lone worker safety device, setting a new standard in personal protection. A standout feature was the innovative RIP alarm: if an aggressor attempted to remove the device, the lanyard would release a pin, instantly triggering a red alert to ensure immediate assistance.
2010
Best New Product Award
SafeTCard’s 2G 106 lone worker device, the first of its kind in Australia, was honoured with the 'Best New Product' award at the Security Exhibition and Conference in 2010, recognising its innovative approach to personal safety and protection.
2012
Product upgrade
SafeTCard launched the enhanced S108 2G series, building on the success of its predecessor with improved features and reliability, further advancing safety for lone workers across Australia.
2015
3G launch
SafeTCard expanded its product range with the introduction of the S109 Series, the first in a line of advanced 3G devices. This launch marked a significant step forward in enhancing connectivity and reliability for lone worker safety.
2015
New leadership, continuing the legacy
Dean Hoult took over the leadership of SafeTCard, stepping into a role deeply rooted in the company’s history. Following in his father Bob Hoult's footsteps, Dean committed to carrying forward the strong legacy of innovation and dedication to lone worker safety.
2017
2G shutdown and new launch
In response to the 2G network shutdown, SafeTCard launched the U Series. These new devices were significantly smaller and lighter, reflecting the technological advancements in the industry, while continuing to provide top-tier safety for lone workers.
2018
Product launch
SafeTCard unveiled the S109U Series, continuing its tradition of innovation by introducing this latest upgrade in the line of 3G devices, offering even more advanced features and enhanced safety for lone workers.
2020
Launch of our own device
As Australia, a leader in telecommunications, announced the phasing out of 3G, the UK, where our previous devices were sourced, decided to continue with 2G, leaving no immediate 4G solution for Australia. In response, the SafeTCard team spent the next 12 months designing and producing a 4G replacement device tailored specifically for Australian conditions. This new device, which also worked on the 3G network until its phase-out in 2024, was more robust and eliminated unnecessary alerts not relevant to Australian users, ensuring continued protection for lone workers across the country.
2020
Companion launch
SafeTCard introduced the 4G Companion, a discreet FOB-style device, into its product range. Despite its compact size, the Companion offers all the features of the 4G ID device, making it ideal for situations where a more covert safety solution is required. Easily concealed in a pocket or handbag, the Companion provides robust protection without sacrificing functionality, ensuring lone workers remain safe and connected.
2020
Antimicrobial devices
As the Covid-19 pandemic swept across the globe, SafeTCard took proactive measures to enhance safety by introducing an antimicrobial feature to the 4G ID device. Unlike simple coatings that wear off over time, this antimicrobial protection was integrated directly into the plastics during molding, ensuring long-lasting effectiveness. This innovation provided an additional layer of protection for users, reinforcing our commitment to safety during a critical time.
July 2021
Expansion
SafeTCard completed and certified its state-of-the-art head office and security complex, featuring our own Grade A1 Alarm Receiving Centre (ARC). Dissatisfied with the service from third-party monitoring centers, we built Valour Security, Australia’s first purpose-built ARC in decades. Committed to data security, we adhere to the Privacy Act and Data Sovereignty, ensuring all data is stored on-site in North Queensland, with no international storage or monitoring.
2021
New unique features
We rolled out an annual upgrade to our devices, introducing multiple new alerts and alarms that can be updated remotely via SMS. These enhancements include features like WiFi, Bluetooth, and Yellow Recording, providing our clients with more robust and versatile safety solutions.
2022
Runner-up for 'Best New Alarm'
At the 2022 Australian Security Industry Awards, SafeTCard's commitment to innovation was recognized when our alarm was named Runner-Up for Best New Alarm in Australia. As a finalist for Product of the Year - Alarm, our device was the only lone worker solution to receive this distinction, underscoring our dedication to providing industry-leading safety solutions.
2022
Award for Building Design
SafeTCard was honoured with the Far North Queensland Housing & Construction Award for Commercial Building up to $5 million. This recognition highlights the exceptional design and construction of our state-of-the-art security complex, further establishing SafeTCard as a leader not only in safety technology but also in facility excellence.
2022
Expansion to New Zealand
SafeTCard expanded its reach beyond Australia, successfully launching device sales in New Zealand. This milestone marks a significant step in our mission to provide top-tier safety solutions to lone workers across the region.
May 2023
UK adoption of SafeTCard Design
SafeTCard's innovative device design gained international recognition, with the UK adopting the same product design for their lone worker safety solutions. This global endorsement underscores the reliability and effectiveness of SafeTCard's technology in protecting workers across different regions.
June 2023
Expanded product range
SafeTCard continued to innovate and expand its product range by introducing the Bivy device, that allow communications beyond the network coverage. These new additions enhance our portfolio, offering more versatile and robust safety solutions tailored to meet the evolving needs of lone workers in various industries in Australia.
January 2024
SafeTCard App launch
SafeTCard proudly introduced its new app, expanding our digital offerings with a robust solution designed to enhance lone worker safety. This app provides real-time monitoring upon activation, instant alerts, and comprehensive data storage, ensuring all user information is securely housed in our ARC servers, fully compliant with Australian privacy and data sovereignty laws.
2024
Compliance and certification
SafeTCard's commitment to data security and privacy was further solidified with the Australian-designed Lone Worker App. All data and private information are stored on-site in our ARC servers, ensuring full compliance with the Privacy Act and Data Sovereignty regulations. This certification reaffirms our dedication to protecting the personal information of our users while delivering industry-leading safety solutions.
