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In the hospitality industry, where guest satisfaction is paramount, another critical responsibility often remains behind the scenes—ensuring the safety of lone workers. The risks faced by these employees are both significant and concerning. 

The challenge for hospitality businesses is clear: how to integrate robust safety measures that protect these vulnerable employees without disrupting the seamless guest experience that defines their brand. This guide explores strategies to achieve this balance, ensuring both the safety of your staff and the satisfaction of your guests.

Download our free guide

Balancing lone workers’ safety with guest experience:
6 tips for hospitality employers and managers.

High-risk environment

Front-line hospitality workers often work in isolated areas, making them vulnerable to risks like harassment, accidents, or emergencies.

Compliance requirements

Staying compliant with Australian safety regulations is not optional. Failure to protect lone workers can result in legal penalties and reputational damage.

Employee well-being

Protecting your employees is about showing that you value their safety and well-being, which can enhance morale and reduce turnover.

SafeTCard was the first provider of lone worker safety solutions in Australia, since 2010, and we still lead the market.

A hand holding a SafeTCard wearable duress button
4G Companion

A discreet, wearable safety device that allows lone workers to send SOS alerts and communicate with our 24/7 Alarm Receiving Centre (ARC). Also includes man-down and voice recording features.

A person wearing SafeTCard lone worker safety ID
ID Card Holder

A subtle and effective safety device that blends seamlessly with standard employee identification, ensuring help is always just a button press away.

Woman holding mobile phone using SafeTCard Mobile App
Mobile App

A flexible safety solution that turns any smartphone into a powerful personal safety device with GPS tracking upon activation, emergency alerts, and man-down detection.

Improved Safety
Costs Reduced
Mind of Peace
Increased Productivity
Enhanced Reputation
Legal Compliance
Quick Access to Emergency Assistance
Improved Communication
Incident Reporting
Improved Employees Morale
Boost Your Retention Rate
Discover your perfect safety solution
Tell us what you need, and we’ll tell you what works
we recommend:
Pulse+ Fob
The reliable, budget-friendly, waterproof safety alarm
SafeTCard Pulse Fob