We exist to
Whether you manage a company with lone workers, employees working in people’s homes, those in high-risk work environments, or remote workers and isolated individuals, the risk is always present.
Accidents can happen, such as an attack by a customer or getting trapped under machinery.
Who will know they are in trouble?
Who will know where they are?
Who will come to help?
Alarmingly, for many businesses, the answer is often nobody.
We offer accredited comprehensive safety solutions for lone workers, ensuring your business protects your people in high-risk situations, avoids fines and reputational damage, and stays compliant with today’s health and safety regulations.
SafeTCard, the leading provider of safety solutions across Australia, has been working with Federal, State, and Local Government Agencies as well as Corporate and Private, Health and Aged Care, and Family Services organisations since 2010.
87%
of workers said they had experienced verbal abuse from a customer
12.5%
of workers reporting physical violence
139,000
serious claims of work related injuries and diseases
7.2
weeks – median time lost due to work related injuries and diseases
$14,400
median compensation paid
The Lone Worker Challenge:
- Definition: According to the Australian government,“lone workers are considered those who work by themselves and/or work in the community with only limited support arrangements, which therefore exposes them to risk by being isolated from the usual backup support.”
- Risks: Due to due to the lack of immediate backup support, they face increased risks such as workplace accidents, medical emergencies, and potential assaults, making their safety a critical concern.
- Importance: Ensuring the safety of lone workers is not just a regulatory requirement but a moral obligation, safeguarding their well-being and enhancing their productivity.
- Who:
- A field technician or a miner working alone in a remote location
- A social worker conducting a home visit in a high-risk neighbourhood
- A nurse working in home healthcare at night
- A farmer working with heavy machinery or cattle alone
- A delivery driver working on the road for long hours
- A security guard patrolling a large property at night
- A sales or real estate representative working in high-crime areas
- A government agency employee conducting field surveys working remotely
- An elder alone at home tripping and falling.
SafeTCard’s Integrated Safety Ecosystem:
- SafeTCard Devices: Our personal safety alarms are designed for ease of use and reliability, featuring emergency buttons, GPS tracking, and two-way communication.
- SafeTCard App: The app replicates the functionalities of our devices on smartphones, providing flexibility and accessibility for users.
- 24/7 Monitoring: Our round-the-clock monitoring service ensures immediate response in case of emergencies, providing peace of mind to lone workers and their employers.
- ARC Monitoring Centre: Our ASIAL Graded A1 Alarm Receiving Centre (ARC) is fortified with advanced built-in tech and multi-level redundancies, guaranteeing unparalleled reliability for our systems.
Advanced Safety Features:
- Emergency Button: Allows lone workers to send instant alerts to our monitoring centre in case of danger or emergencies.
- GPS Tracking: Provides real-time location updates, enabling swift response and assistance
- Two-Way Communication: Facilitates direct communication between the lone worker and emergency services, ensuring clear and effective dialogue during crises.
- Man Down Alarm: Automatically detects falls or prolonged inactivity, triggering alerts for immediate action.
- Government Agencies: Numerous Australian government departments rely on SafeTCard to enhance the safety of their employees. Our solutions have reduced incident response times and improved overall worker security.
- Healthcare Sector: In aged care and health services, our devices ensure the safety of frontline workers who often operate alone or in high-risk environments.
- Corporate Sector: Businesses with field staff and remote workers have seen significant improvements in safety and employee confidence with SafeTCard solutions.
Customised Implementation Plan:
- Assessment: Detailed evaluation of Services Australia’s specific needs and risk factors.
- Custom Solutions: Development of tailored safety plans, including device configurations, app integration, and monitoring services.
- Training and Support: Comprehensive training programs for employees and ongoing technical support to ensure smooth operation and adoption of SafeTCard solutions.
